{"id":20,"date":"2026-09-03T17:00:13","date_gmt":"2026-09-03T17:00:13","guid":{"rendered":"https:\/\/m-a-s-t-e-r.ai\/attorneys\/faq\/"},"modified":"2026-09-03T17:00:13","modified_gmt":"2026-09-03T17:00:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/m-a-s-t-e-r.ai\/attorneys\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<header class=\"wp-block-group master-container master-container--text faq-hero is-layout-flow wp-block-group-is-layout-flow\">\n\n<h1 class=\"wp-block-heading master-h1 master-h1--sm\">The Questions With Real Answers<\/h1>\n\n\n<p class=\"faq-hero__lead wp-block-paragraph\">Written to be read by someone looking for the catch.<\/p>\n\n<\/header>\n\n\n\n<section class=\"wp-block-group master-container master-container--text faq-list is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\" open><summary>What happens if I miss a day?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">You get a guaranteed place on that same day in a later cohort, at no charge, within twelve months. Guaranteed, not subject to space &#8211; that day is owed to you.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">There is no recording to send you instead, because none was made. A day you did attend may also be re-sat in a later cohort within twelve months, space permitting.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">One thing to be clear about, because it is a money rule and not an attendance rule: a day that runs is delivered whether or not you are in it, and attending any part of a day consumes it. A consumed day is never refunded, credited or exchanged for money. The re-sit right survives that. We owe you the day, not its value.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I get a recording?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">No &#8211; not on request, not at a price, not in any cohort, not under any election.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">No session is recorded, filmed, stored or transcribed. Not the attendees, not the instructor, not the screen. There is no archive to grant access to and no file to withhold. The thing does not exist.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">The reason is the teaching, not the policy. The questions worth the most are the ones with the most professional cost to ask, and nobody asks those into a camera. No attorney raises a hand at a conference to say they do not know what a context window is. Remove the record and those questions arrive; leave it in and everyone goes home having learned the things it was safe to learn. That is the design, and it costs us the cheapest remedy in this industry &#8211; handing you a video &#8211; which is how you can tell it is real.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">What we do hold: attendance metadata. That a seat was assigned, which days were attended, which were missed, and the fact of a decline. You will not find a claim on this site that no record of any kind exists, because that claim would be false. The true statement is the narrower one &#8211; nothing is recorded &#8211; and it is the one that matters.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I record it myself?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">No. Attendees may not record, screen-capture or transcribe the session, the instructor or one another. It is a term of the seat rather than a request.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">In a room where nothing else is recorded, one capture would be the only one in existence &#8211; which is precisely why the term carries more weight here than it would anywhere else.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>What happens to the question I type in?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">It reaches the instructor on a one-to-one channel and nobody else. A question is voiced aloud only if the instructor chooses to take it, and it is generalised before it is spoken &#8211; so what the room hears is the problem, never the asker.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>Will my firm see what I asked?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">No. An organization that pays for a seat sees four things and cannot contract for more: that a seat was assigned, which days were attended, which days were missed, and the fact of a decline.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">It never sees a question you asked, a topic you raised, a transcript, a recording, a note, any indication of what you did or did not already know, or the reason for a decline. There are no question counts, no participation scores, no rankings and no engagement ratings &#8211; not withheld from your firm, not built at all. A person who asks everything privately and a person who asks nothing produce identical reports, because the report has one format for every attendee in every cohort.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">This is non-waivable. Your firm cannot buy the other version, because there is no other version to buy. The organization buys access; it never buys visibility into a person.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>Will the other attendees see me?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">In a published cohort, no. There is no attendee list, no roster, no chat, no count of who is present, no introductions, no breakout rooms and no peer exercises. You cannot discover that anyone else is attending, and nobody can discover you.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">The line worth holding onto: you will not be seen learning this.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>Someone else from my firm is enrolled. Will we know?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">No. Isolation is absolute in a published cohort and colleagues are not an exception to it. Your firm may know it bought both seats; the two seats never learn of each other.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">One case differs by scope rather than by waiver. A cohort run for a single organization at ten or more seats may elect mutual visibility, and that election is made before seats are offered. Even then, any individual may opt out into isolation &#8211; and neither the room nor the employer is told that anyone did, because the election is not a field in any system. There is nothing to look up and nothing to export.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">The instructor is unrevealed in either case.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>Who teaches it?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">The instructor is unrevealed &#8211; voice and screen only, never named, here or in the room. It is the same rule that keeps you unseen, applied at the front of the room.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">No claim is made that any instructor is an attorney in any jurisdiction, and nothing taught depends on one being. All ten days were authored in full before the first cohort ran, so what you are buying is the written programme, delivered to the same standard by whoever is scheduled.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>Why are there no testimonials, logos or case studies?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">Because publishing one would unsell the thing it was meant to prove. A named testimonial teaches every reader that people here go public &#8211; in the same paragraph that claims they do not.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">So: no individual is named on any public asset. No customer organization is named, no logo appears, no case study is published, and no count of firms served exists anywhere. Nor is any capacity figure published in any form &#8211; no seats remaining, no class size, no number of attorneys who have taken this.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">What is offered instead is material you can assess without trusting us: the book, the program map day by day, the instruments each day produces, and the terms themselves. You read documents for a living. Read these.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>Is this CLE?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">No. It is not continuing legal education, it is not accredited anywhere, and no credit, hour or certificate of credit is offered or implied by anything on this site.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">The subject is the business of running a law firm: written instructions, engagement scope, extraction pipelines, record audit, volume digestion, review, billing reconciliation, standing functions, continuity and handover. It is not the law.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>Will you tell me what my professional obligations require?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">No, and the room is built so that it cannot drift into doing so. We describe our own practice; we never advise you on yours.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">When something in the room turns on what a rule requires, it leaves as a written verification task and it is answered by you and your firm. Thirty-nine chapters of the book are excluded from the course outright on exactly this ground &#8211; their deliverable, or the discussion the live room could not avoid having, would be the law itself. They stay in the book. They are not in the room.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>Do I bring my own matters into the room?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">No client material enters the room. Every exercise runs on a supplied fixture built for the course.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">Two days do press against your own firm rather than a fixture &#8211; the day you charter a standing function, and the day you rule what may leave the building. In both, you work on your own document, the record is yours, and your own gaps are never put on a shared screen. Your billing ledger, likewise, is run privately, by you, on your own machine.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I reschedule?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">No. The schedule is published before you buy and it is the same schedule for everyone. There is no rescheduling, no make-up session, no shortened day, no split run, no evening cohort and no private accommodation of a docket.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">That is deliberate, and it is a filter rather than an inflexibility. Ten consecutive days, actually cleared, is what makes the room what it is; a programme that bends around a trial calendar becomes a programme nobody clears a calendar for, and then it is worth attending on neither.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">If you cannot clear the days, this is not the wrong month. It is the wrong programme, and we would rather say so before you pay than after. If a day is lost once you have started, you have a guaranteed place on that day in a later cohort.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>How long are the days, really?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">11:00 to 5:30 Eastern, ten days running. That is 65 scheduled hours against 50 guided hours.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">The fifteen-hour difference is a sixty-minute lunch and two fifteen-minute breaks a day. Both numbers are printed on the program map, twice, above and below the day cards, so that neither has to be worked out by anyone doing arithmetic on a booking page. These are clock hours, not credit hours; no CLE credit is offered or implied.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I attend part of a day?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">You can, and it costs you the day. Attending any part of a day consumes it, and the published join-and-leave threshold is fifteen minutes. Consumption is a money rule &#8211; a consumed day is never refunded, credited or exchanged for money &#8211; and it does not extinguish your right to re-sit that day in a later cohort within twelve months, space permitting.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I pay in instalments?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">No. Every level is paid in full, at every price, including the highest one. There is no plan, no deposit and no financing &#8211; which also means there is nothing to fall behind on.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">The reason is plain: this business will never be in the position of chasing an attorney for money. That is worth more to us than the sales it costs.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>I took the Intro. Do I pay for days 1 and 2 again?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">You never pay twice for the same day. You attend the days you have not had and you pay the difference. If you hold both the Intro and the Intensive, both of them count: you attend days 8, 9 and 10, and the difference is measured against what you actually paid for the two blocks. Credit carries forward for twelve months from each purchase, and it carries into the MasterClass only &#8211; never between the Intro and the Intensive.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">Read that precisely, because it does not say what programmes usually say. You are not repurchasing the whole programme at a reduced price, and the Intro was never a deposit, a trial or a first step toward something. It is two whole days. Nothing in it was held back for a later product, and no later product repeats it.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I buy just days 8 to 10?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">No. Those three days are not sold separately, not priced separately and not listed separately anywhere. They are reached by holding the MasterClass, which is all ten days.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">This is not manufactured scarcity. The last three days assume the first seven: they charter a standing function, organise those functions over one matter, and run the round trip that takes a matter out of the building and brings it back. Sold alone they would teach badly, and we would rather not sell them than sell that.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>What is the $97 document?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">The book&#8217;s sample lesson &#8211; the one you cannot record. It is a document. Not a video, not a call, not a webinar and not a scheduled demonstration.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">Read it and decide from the substance. It is the only step here that costs less than a day of your time.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>What happens to my money if things change?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">Three states, and only three. Before your block begins, cancel at any time for a full refund &#8211; no reason required, no questions asked, and no cutoff window. An individual purchase comes back as cash; a group purchase comes back as credit toward a future cohort at the same level, valid for twelve months, rather than as cash. After your block begins there is no cash refund and no credit &#8211; what you have instead is the transfer right and the re-sit right, and both are wide. And if we fail to deliver a day, you choose the remedy and we do not: the same day in a later cohort at no charge, or cash for that day at the per-day rate of what you actually paid. That is the one place a group purchase is not limited to credit.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">The transfer right is the wide one. You may move your seat to a later cohort at no charge by telling us any time up to and including the last scheduled day of your current cohort, no reason required and none asked for. You may move the whole block or any part of it you have not yet had, and if the later cohort&#8217;s price is higher you pay nothing extra.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">Underneath all three states is the consumption rule. A day that runs is delivered whether or not you attend it, and attending any part of a day consumes it. A consumed day is never refunded, credited or exchanged for money, and it remains re-sittable within twelve months. The join-and-leave threshold is fifteen minutes, published rather than left to interpretation.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">The full terms of sale govern and are published in full.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>Is there a discount, a code or a launch price?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">No code, no sale and no launch price. The prices on the formats page are the prices.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">Seats bought in quantity are priced by band, and the band table is a price list rather than an offer: it tells you what a given number of seats costs, and it is the same for everyone who buys that number.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>We are buying ten or more seats. How does payment work?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">By wire, in full, before delivery. Nothing issues until the funds settle &#8211; settlement, not a notification of transfer, is what starts delivery. One to nine seats may be paid by card, with 3-D Secure on every transaction.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">One thing to do before you send anything: call to verify the wire instructions, using the number published on the contact page of this site, which you looked up yourself. We will never send you changed wire instructions by email. If you receive an email appearing to do so, it did not come from us.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>What is MasterMind, and can I simply buy it?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">It is $49,997 per season, by application, and it teaches no new material. It is a standing review, and it is sold as one rather than dressed as something more.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">Qualification is completion of the MasterClass. There is an application route for people who have not completed it and can demonstrate equivalent experience, and that standard is written to discourage. Purchase is an entry route, never a qualification route &#8211; money does not buy past the standard.<\/p>\n\n\n<p class=\"faq-item__answer wp-block-paragraph\">It is also not a peer group, and the terms say so on their face rather than leaving it to be discovered: no roster, no count, no composition, no introduction, no referral. A season is paid in full and does not renew automatically. <a href=\"\/master-mind\/\">Explore the Master Mind \u2192<\/a><\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>What do I need to have?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">You need a computer, headphones, and a quiet place. The class runs in your web browser &#8212; there is no account to buy and no subscription to hold. This course names no system: you bring whichever AI you already use, and the method is written so that it does not depend on one. It makes no claim about the security, privacy, confidentiality or isolation of any tool, model, service, network or arrangement \u2014 where a destination&#039;s terms matter, you quote that destination&#039;s own published terms, with document, version and date, and verify them yourself.<\/p>\n\n<\/details>\n\n\n\n<details class=\"wp-block-details faq-item hv-card is-layout-flow wp-block-details-is-layout-flow\"><summary>Accessibility?<\/summary>\n\n<p class=\"faq-item__answer wp-block-paragraph\">Write to hello@m-a-s-t-e-r.ai with what you need. We will either make it work or say plainly that we can&#8217;t yet.<\/p>\n\n<\/details>\n\n\n\n<h2 class=\"wp-block-heading master-h3\">If a question here is not answered honestly enough<\/h2>\n\n\n\n<p class=\"faq-list__more wp-block-paragraph\">Write and ask. The answer will be the same answer, in the same words, whether it costs us the sale or not &#8211; and if the true answer is no, you will get the reason with it. <a class=\"u-grow\" href=\"https:\/\/m-a-s-t-e-r.ai\/attorneys\/contact\/\">Let&#8217;s talk <span class=\"icon-pop\">\u2192<\/span><\/a><\/p>\n\n\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Fair questions, short answers, no dodges \u2014 how the live online classes run, who they are for, what AI is used for, and what you leave with.<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-canvas.php","meta":{"footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/m-a-s-t-e-r.ai\/attorneys\/wp-json\/wp\/v2\/pages\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/m-a-s-t-e-r.ai\/attorneys\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/m-a-s-t-e-r.ai\/attorneys\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/m-a-s-t-e-r.ai\/attorneys\/wp-json\/wp\/v2\/comments?post=20"}],"version-history":[{"count":0,"href":"https:\/\/m-a-s-t-e-r.ai\/attorneys\/wp-json\/wp\/v2\/pages\/20\/revisions"}],"wp:attachment":[{"href":"https:\/\/m-a-s-t-e-r.ai\/attorneys\/wp-json\/wp\/v2\/media?parent=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}